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SRVS receives Person-Centered Excellence Accreditation

Highlighting its achievements in quality and care, SRVS has been awarded a four-year, international Person-Centered Excellence Accreditation from CQL | Council on Quality and Leadership. SRVS’ Kids and Families program also earned accreditation for the first time and is the only pediatric program in the region to be awarded the designation.

CQL is an internationally recognized accrediting body and not-for-profit leader that designs progressive practices and services for people with intellectual and developmental disabilities and people with mental illness.

The accreditation is a testament to SRVS as being the best organization in the region for helping people with disabilities, said SRVS executive director Tyler Hampton. SRVS is the state’s largest provider of services for people with disabilities and helps more than 1,600 people annually.  

“CQL accreditation recognizes the dedication of our staff, and the commitment SRVS has to utilize the best practices in all our services,” Hampton said. “I am very proud that SRVS Kids and Families is the first pediatric program in the region to be accredited by CQL. It confirms that SRVS operates high-quality programing for children and does it in a very person-centered way, looking at each child individually and tailoring their care to the needs of the family.”

To qualify for accreditation, SRVS showed proficiency in Person-Centered Planning, Quality and Accountability and Supports and Services. As of July 1, the latest figures, 333 agencies in the United States have been accredited. Agencies in Australia, Canada and Ireland also earned accreditation by CQL.  

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Documentary Tells Athlete’s Journey After Paralyzing Football Field Injury

Mario Reed always dreamed of playing professional football for the San Francisco 49ers, his favorite NFL team, or becoming a Navy SEAL.

But during his sophomore year at Millington Central High School, the former Trojan standout broke his neck and sustained a spinal cord injury while making a routine tackle, leaving Mario paralyzed from the neck down and in a wheelchair.

More than 20 years after his injury, Mario will share his life story in his upcoming documentary, “The View Within Mario Reed,” which premieres July 10 at Malco Studio on the Square.

After his hospitalization and more than a dozen surgeries, Mario turned to SRVS’ Family Support Program in 2005 for assistance. SRVS’s Family Support Program provides care for more than 400 families in West Tennessee and provides support to people with disabilities and assistance to the family members caring for their loved ones. The support is available to those who are unable to meet their needs through other agencies, organizations or funding sources.  

“The Family Support Program has been very beneficial to me because insurance can only take you so far, said Reed, a former recipient of services through the program. “SRVS has helped me with a lot of things that I needed assistance for.”

That assistance included building wheelchair ramp to his home, a pivot lift, personal assistance and homemaker services, funding for transportation and respite care for his mother, sister and brother, his primary caretakers.

The program also modified Mario’s bathroom, shower and van to make it wheelchair accessible. The van’s controls were adapted so he could be more independent and able to drive himself to doctor’s appointments or to the gym for physical therapy sessions and workouts.

Over the years, Mario has defied doctors’ expectations and now has movement in his arms and hands. He also has dedicated his life to helping others. He formed after school programs for youths, he was a volunteer coach for the Grandview Middle School football and track teams, an advocate for various non-profit organizations and a motivational speaker. He also dreams of creating a youth center and raising paralysis awareness through his non-profit, the Mario Reed Foundation.

“Helping people is my passion and purpose now,” Mario said. “I learned that life wasn’t over. No matter what circumstances come your way you need to push through it.”

Troy Allen, director of Community Employment Services and Family Support, said Mario continues impress SRVS staff with his drive and determination to succeed.

“Mario is doing extremely well and he’s always working to improve,” Allen said. “It’s inspiring to see and we’re proud of the role we played.”

The premiere screening of “The View Within Mario Reed” will be July 10 at Malco Studio on the Square, 2105 Court Ave., beginning at 6:30 p.m. To purchase tickets, visit, The cost is $16.50 per ticket online and $15 at the door.

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SRVS kicks-off 55 Days of Service

SRVS kicked-off its 55 Days of Service community volunteer project in recognition of its 55th anniversary at the agency picnic on June 1.  Pictured are Jakhari  Harris, SRVS Learning Center participant, SRVS Executive Director Tyler Hampton, Crystal McAnally, human resources manager at Cintas Corp., Daniel Farnham, Cintas production manager, David Kitchens, a Cintas employee supported by SRVS, and Karen and Michael Kitchens, David’s sister-in-law and brother. David announced the 55 Days of Service project at the picnic. People supported by the agency, coordinated by staff,  will volunteer at various locations in Memphis and the surrounding area for 55 days leading up to its anniversary on Nov. 1. Volunteer activities will include included the FedEx St. Jude Classic, the Ronald McDonald House, MIFA meal delivery, church clean-ups, and free laundry supply distribution at area coin-op laundries.


Posted by SRVS PR at Tuesday, June 6, 2017
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